ISO 9001:2015 Quality Management System Training

Course Description

This course provides participants with a comprehensive understanding of the ISO 9001:2015 Quality Management System (QMS) standard. It equips participants with the knowledge and skills required to implement, maintain, and continually improve a QMS that meets international standards and organizational needs. The training covers the principles of quality management, the requirements of ISO 9001:2015, and the tools for auditing and compliance.

Understand the requirements and structure of ISO 9001:2015.
Apply the seven principles of quality management in workplace processes.
Develop, implement, and maintain a QMS that ensures customer satisfaction and continual improvement.
Conduct risk-based thinking for better decision-making.
Prepare organizations for ISO certification and internal audits.
Improve process efficiency and align organizational objectives with ISO standards.

Course Content

Introduction to ISO standards and the ISO 9001 family

Principles of quality management (customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, relationship management)

Key requirements of ISO 9001:2015 standard

Risk-based thinking and process approach methodology

Documented information: policies, procedures, and records

Implementing and maintaining a QMS

Roles and responsibilities in quality management

Internal audit and certification process

Continual improvement and performance evaluation

Case studies and practical exercises

Student Ratings & Reviews

No Review Yet